Privacy Policy

At Starlight Studios, located at 456 Elm Avenue, Suite 200, Beverly Hills, CA 90210, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. Our Data Protection Officer, Olivia Rodriguez, can be reached at [email protected] or (310) 555-0100 for any privacy-related inquiries.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you contact us, request a quote, or subscribe to our newsletter.
• Usage Data: We collect data on how you interact with our website, including pages visited, time spent on pages, and links clicked. This data is gathered through cookies and analytics tools.
• Device Information: We collect information about the device you use to access our website, such as the device type, operating system, and browser type.
• Communication Data: We retain records of your communications with us, including emails, chat logs, and phone call summaries, to provide better customer service.
• Project Related Data: In the course of providing video production services, we collect data related to your projects, including scripts, footage, and other materials necessary for the completion of your project. This data is treated with the utmost confidentiality.

How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver the video production services you request, including project planning, filming, editing, and final delivery.
• Communication: To communicate with you about your projects, provide updates, respond to inquiries, and send important notices.
• Marketing: To send you promotional materials, newsletters, and information about new services and offerings, with your consent.
• Improving Our Website: To analyze website usage and trends, and to improve the content, functionality, and user experience of our website.
• Legal Compliance: To comply with legal obligations, such as responding to subpoenas or court orders, and to protect our legal rights.
• Personalization: To personalize your experience on our website and tailor our services to your specific needs and preferences.

Sharing Your Information

We may share your information with the following parties:

• Service Providers: We share information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing platforms, and analytics providers. These providers are contractually obligated to protect your information.
• Business Partners: We may share information with business partners who collaborate with us on projects or offer complementary services. We will only share information with partners who have agreed to protect your privacy.
• Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or to protect our legal rights and interests.
• Affiliates: We may share information with our affiliates, subsidiaries, or parent companies for business purposes, subject to this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact Information: We retain your contact information for as long as you remain a client or subscriber, and for a reasonable period thereafter for marketing and communication purposes.
• Usage Data: We retain usage data for as long as necessary to analyze website trends and improve our services, typically for a period of one year.
• Project Related Data: We retain project-related data for as long as necessary to fulfill our contractual obligations and to maintain records of our work. We may retain this data indefinitely for archival purposes, unless you request its deletion.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for marketing purposes.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact our Data Protection Officer, Olivia Rodriguez, at [email protected] or (310) 555-0100.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled.
• Analytics Cookies: These cookies allow us to analyze website usage and improve our services.
• Marketing Cookies: These cookies are used to track your browsing behavior and deliver targeted advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For more information about our use of cookies, please see our Cookies Policy.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive data during transmission and storage.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Security Monitoring: We monitor our systems for security vulnerabilities and incidents.
• Regular Audits: We conduct regular security audits to ensure the effectiveness of our security measures.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date. Your continued use of our website after any changes indicates your acceptance of the new Privacy Policy.

This Privacy Policy was last updated on October 26, 2025.